Company Information
Trading Name: Plumb Heating Ltd
Registered Office Address:
100 Great Elms Road
Hemel Hempstead
England
HP3 9TY
Nature of Business (SIC):
43220 – Plumbing, heat and air-conditioning installation
VAT Registration Number: 400065656
Registered in England and Wales
Contact Details
Address:
100 Great Elms Road
Hemel Hempstead
HP3 9TY
Telephone: 07501 619 738
Email: contact@plumbheating.co.uk
Website: https://plumbheating.co.uk
Subcontractors
We may use subcontractors for specific aspects of the work to be completed.
COMPLAINTS POLICY
The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.
To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.
Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.
Business Complaint Procedure
Response Time:
On receipt of your complaint the business aims to respond within 5 days.
Resolution:
The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.
Alternative Dispute Resolution
In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.
For domestic installation, service, repair and maintenance contracts, you may have access to an Alternative Dispute Resolution (ADR) service. Please contact us to discuss the available options for independent dispute resolution.
Contact Information Summary
Email: contact@plumbheating.co.uk
Mobile Number: 07501 619 738
Company Address:
100 Great Elms Road
Hemel Hempstead
HP3 9TY
Registered in England and Wales
VAT Number: 400065656
